Mathys & Squire ranked in Legalease’s top 20 list of best-rated firms for client service

Mathys & Squire is delighted to be recognised and ranked in Legal Business’ top 20 list for London specialist law firms, based on client service.

The new research, carried out by Legalease (which is also responsible for The Legal 500 directory), is the world’s largest ever legal survey of its kind, compiling rankings of more than 1,000 law firms. Of these 1,000 law firms, the Mathys & Squire team came out in the top 20, based on analysis of over 60,000 UK clients which took part, rating their law firms’ services across a range of business-critical criteria.

Results from this ground-breaking survey revealed that boutique and specialist firms are outclassing larger rivals on quality of client service – evidencing the case that ‘bigger is not always better’. Such an analysis echoes the findings from Mathys & Squire’s own research into IP litigation (Trends in IP litigation), in which legal decision makers expressed the importance of engaging with a specialist IP firm when it comes to IP litigation.

As demonstrated by the data collated, boutique or specialist firms, including Mathys & Squire, are scoring an average of 1.5% above the benchmark for all other large firm categories, including the UK top 100, global elite and major US firms – with UK top 25 law firms scoring lowest when it comes to client service. The overall scores attributed to the top 20 London specialist firms were calculated by combining the ratings of the following three keys areas of business: lawyers/team quality; sector/industry knowledge; and billing and efficiency. Consistency of client feedback was also taken into consideration.

For the full results by Legalease, and for more information, read the full article via Legal Business Magazine here.